FAQs

FEQUENTLY ASKED QUESTIONS

Find out more about our products, services, & procedures. Here are our frequently asked questions

If you have a question, email us: info@ritarosehair.co.uk

What are your business hours?

10:30am to 7pm - Tuesday
10:30am to 6pm - Wednesday
10:30am to 7pm - Thursday
10:30am to 8pm - Friday
10:30am to 6pm - Saturday
Where are you located?

163 York Road
Hall Green
Birmingham
West Midlands
B28 8LF
How do I book an appointment?

You can book your appoinment here online: Book Appointment
What are my guarantees?

All our hair systems are 100% quality checked guaranteed.
Do you offer payment plans?

No. We currently do not have a payment plan option.
What is the annual cost?

On average annual cost may range from £1,000 upwards, and depending on individul needs. However, this average cost does not include monthly maintenance services.
Are deposits required?

Yes. As a minimum, we require a payment of 50% of the total amount when processing.
Can I get a full refund?

Please see Terms and Conditions.

What is a hair system?

A hair system is a term that is interchangeable with 'hair unit'. A hair replacement unit is designed to cover areas of baldness caused by various forms of hair loss. A hair replacement unit/system may come in the form of a wig, toupee, volumiser, and integration topper. Materials used to create a hair unit are often made from a type of lace, monofilament material, or skin-like poly, and are attached to the head using a variety of non-surgical methods; including adhesive, micro rings, tape, or pressure clips.
Will my hair system be noticeable?

The more durable the hair system is the more noticeable the hair system may be. For example, a Poly skin system is a fine base material and is less easy to detect. Lace is both durable and delicate, but less so than Poly. Monofilament is the most durable of materials and is easier to maintain. However, a monofilament base may be more detectable; depending on hair density and style.
Are all hair systems custom made?

We provide bespoke hair systems, and pre-custom hair systems that can be personally tailored to you.
Do I need to colour my hair?

No. We can match your hair system to your natural colour. However, unless opting for a fully customised unit, grey hairs will be synthetic.
Do you work with all hair textures?

Yes. All hair types, Afro, Asian, and European hair textures, are welcome to receive non-surgical hair replacements here at Rita Rose Hair.
Can I play sports?

If the hair system is attached securely then it should withstand all sporting activities. However, if your system is due for re-bonding then you may find the system is less secure. Skin systems require more maintenance due to the lack of ventilation it provides, and as a result can cause moisture on the scalp which leads to a breakdown of the bond. To avoid excess moisture underneath the system it is always best to use lace, or a monofilament-based hair system to insure enough ventilation on the scalp when living an active lifestyle and to ensure a lasting bond.
Why are two units better than one?

We recommend two hair systems initially. This lessens wear and tear and as a result this puts less pressure on a single hair unit throuout the year with rotation. You also can receive a 10% discount.
How long will my hair system last?

Depending on how you maintain your hair, your hair systems could last upwards of six to twelve months with continuous wear. We recommend discussing after care do's and don'ts with your stylist. You may also find advice on how to miantain your hair system here.